last week I brought my ford F350 to Dana's for Diesel Turbo compression issue. They identified the issue and fixed it along with oil change and filters. I was given a 2 page report on 8 items they said needed immediate attention, that totaled almost 6,000.00. I know my truck very well and know all repairs I do on yearly basis. I told them not to do any of the items on list. I brought my truck to my mechanic and had them check everything on the list. Their comment to me was the truck had no issues listed from the list. They did find a very small power steering leak. Why would Dana Automotive try to sell me 6,000.00 worth of bogus repairs. And how many customers actually fall for their lies and dishonesty. so sad that you can't trust anyone these days!!
Good afternoon Bob. My apologies for your experience with us and that communication was not stronger. Per your normal mechanic saying that your truck did not need any of that work, I'd be more then welling even happy to pay a unbiased third party to verify what we found. I'd also be happy to stop by your home or work with a floor jack so we can show you that the wheel bearing is bad. let me know what you decide and if you take it to the third party ill pay the charge. Let me know. Kind regards, Josh Dana
- Dana Bros. Automotive & Diesel Repair