Wish I had a postitive review like everyone else but I don't. It seems like if you don't want to have them fix the issues on your vehicle they could careless. I gave them my f250 and payed the $194 diesel diagnostic fee and was told "all your fluids look up to par the only thing you'll need to do soon is brake fluid" well when I get the truck back, there is power steering fluid sprayed all over my hood and covering the drivers side of my engine, the pump is making a horrendous squeel. Not to mention my truck starts running rough 5 days after and turns out my engine that takes 15 quarts of oil only has 7. On top of that my tranny starts acting up so I change the fluid and it's sludgy and pitch black. And on top of all this my coolant was way too low for comfort. Now you tell me if that sounds up to par to you.
Kalani, we apologize for any miscommunication that might have happened. When your truck was brought in we diagnosed it for the issues you presented us and did a courtesy inspection. The truck was not running when you brought it in, and the truck was towed out at the end of the week due to the decline of repairs. This does limit the accuracy and thoroughness of being able to inspect the truck. We pride ourselves on taking care of all our customers, and that entails explaining what we find in the diagnosis and recommending repairs based upon that. If you do not want to do the repairs, that does not mean we don't care, it is your truck and your decisions. Our priority is to give you a running/functioning truck. From that point forward we try to be as involved as possible. Sorry we did not meet your expectations; if there is anything we can do please let us know.
- Dana Bros. Automotive & Diesel Repair